Create your mailbox cover with your own pictures, add your street name and number, select your favorite fonts and colors, and you can freely decorate the whole surface. In case you want the same design on both sides of the mailbox you can build your artwork on the Side 1 only, but if you want different look on the other side, please create your design for both Side 1 and Side 2.
Shipping Fees:
Regardless of the number of products, orders shipped to Canadian and US addresses we offer $14 Flat Rate Tracked Shipping and FREE tracked shipping on all orders over $125, to Canadian addresses packages are shipped by UPS, Purolator or CanadaPost, to US addresses all the packages are shipped by UPS
Currently we ship our products only to the United States and Canada from our webshop, however, we can ship items internationally as well, please contact us for details.
Shipping address:
We ship packages to the registered PayPal Shipping Address or the entered shipping address only. In case the customer would like their package shipped to another location, they must add another address to their PayPal account, and select the desired address at the checkout.
Handling, Packaging and any other costs:
We do not charge any extra for handling and packaging, and there are no hidden fees whatsoever.
Where we ship all the packages from:
Our production and shipping department is located in Cornwall, Ontario, Canada.
All our products are proudly made in Canada!
When the ordered items will be shipped:
Both, Custom and Stock items are shipped within 3 business days after cleared payment and approved proofs if any custom parts included.
Return Policy:
We offer 30-day-no-question-asked return and exchange to all our Customers, however the original shipping cost is not refundable and the return shipping cost (and in case of exchange, the new shipping cost) must be paid by the customer. Returned items must be in impeccable condition. We do not accept used or damaged items. The return and exchange policy apply to every type of items, except the customized orders. If the package arrives damaged, our customer is eligible for restitution, and we will resend the order.
Refund Policy:
Apart from the shipping cost, our customers will be fully reimbursed if they wish to return their items. Once the returned items are received, the customer’s money will be refunded to his or her account within two days. Please inform us by email at artist@mailboxartist.ca about any returns before you ship the unwanted item back.
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